Terms of Service

Last updated: Draft — pending legal review

⚠ Draft for review. This is a standard SaaS/API terms template provided as a starting point. It has not been reviewed by qualified legal counsel and must not be relied on as your binding Terms of Service until a lawyer familiar with your jurisdiction, your AML/compliance obligations, and your customer contracts has reviewed and approved it. Replace every [bracketed] placeholder before publishing.

1. Agreement to Terms

These Terms of Service ("Terms") govern access to and use of the AML Shield platform, API, and dashboard (the "Service") operated by EKEDOS LTD. ("we", "us", "our"). By creating an account, accessing the API, or otherwise using the Service, you ("Customer", "you") agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

2. The Service

The Service provides compliance screening tools — including identity verification, KYC, sanctions/PEP/adverse-media screening, transaction monitoring, fraud detection, risk scoring, document verification, and continuous monitoring — accessible via API and a web dashboard, on a subscription basis with metered usage.

Important: the Service is a screening and decision-support tool. It does not constitute legal, regulatory, or compliance advice, and using it does not by itself satisfy any regulatory obligation you may have (e.g. AML/CTF, KYC, or sanctions-compliance duties under applicable law). You remain solely responsible for your own regulatory compliance, for reviewing and acting on results the Service returns, and for maintaining an adequate compliance program.

3. Accounts & API Keys

You are responsible for maintaining the confidentiality of your account credentials and API keys.
You are responsible for all activity that occurs under your account and API keys, whether or not authorized by you.
You must notify us promptly at [security@ekedos.example] if you suspect unauthorized use of your account or a compromised API key.
We may suspend or revoke API keys that we reasonably believe are being used fraudulently, abusively, or in violation of these Terms.

4. Subscription Plans, Fees & Billing

Plans, included monthly call quotas, and rate limits are described on our pricing page and may change with notice.
Fees are billed in advance on a monthly basis via our payment processor (Stripe) and are non-refundable except as required by law or as we expressly state.
Usage beyond your plan's included quota may be limited, queued, or billed as overage, as described at checkout.
You authorize us (via Stripe) to charge your payment method on file for all applicable fees.
You may upgrade, downgrade, or cancel your subscription at any time from the billing dashboard. Downgrades and cancellations take effect at the end of the current billing period.
Failure to pay may result in suspension or termination of the Service.

5. Acceptable Use

You agree not to:

Use the Service to screen, profile, or make decisions about individuals in violation of applicable anti-discrimination, data protection, or consumer-protection law;
Attempt to circumvent rate limits, quotas, or API key authentication;
Reverse engineer, decompile, or attempt to extract the underlying screening logic, matching algorithms, or watchlist data of the Service;
Resell or provide the Service to third parties as a standalone product without our prior written consent;
Use the Service in any way that violates applicable law, including sanctions law, data protection law, or export control law;
Submit data you do not have the legal right to process (see Section 6).

6. Customer Data & Data Protection

You warrant that you have all necessary rights, consents, and legal bases (e.g. under GDPR, UK GDPR, CCPA, or other applicable data protection law) to submit personal data — including names, dates of birth, identification numbers, and transaction details — to the Service for screening.

We process such data solely to provide the Service to you, in accordance with our Privacy Policy and, where applicable, a separate Data Processing Agreement (DPA) available on request at [legal@ekedos.example]. You are the data controller for the personal data you submit; we act as a data processor.

7. Watchlist & Screening Data

[Placeholder — update once production data sources are finalized.] Screening results are generated by matching submitted data against sanctions, PEP, and adverse-media reference data licensed from third-party providers and/or maintained internally. We do not guarantee completeness, accuracy, or currency of any third-party watchlist data, and results should be treated as one input into your own compliance decision-making process, not a conclusive determination.

8. Service Availability & Support

We aim to provide reliable access to the Service but do not guarantee uninterrupted availability. [Insert SLA terms here if you offer one on paid plans, e.g. uptime commitment, support response times, and service credits.] Planned maintenance will be communicated in advance where practicable.

9. Intellectual Property

We retain all right, title, and interest in the Service, including the software, matching algorithms, documentation, and any aggregated or anonymized data derived from Service usage. You retain all rights in the data you submit to the Service.

10. Confidentiality

Each party will protect the other's confidential information with the same degree of care it uses for its own confidential information (and no less than a reasonable degree of care), and will not disclose it to third parties except as necessary to perform its obligations under these Terms or as required by law.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT SCREENING RESULTS WILL BE ERROR-FREE, COMPLETE, OR THAT USE OF THE SERVICE WILL SATISFY YOUR REGULATORY OBLIGATIONS.

12. Limitation of Liability

[Placeholder — liability caps and exclusions must be set by counsel based on your risk profile and insurance coverage.] To the maximum extent permitted by law, our aggregate liability arising out of or relating to these Terms or the Service will not exceed the fees paid by you in the [twelve (12)] months preceding the claim. Neither party will be liable for indirect, incidental, special, consequential, or punitive damages.

13. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your use of the Service in violation of these Terms, applicable law, or third-party rights, including claims relating to data you submitted without proper legal basis.

14. Termination

Either party may terminate these Terms for convenience by canceling the subscription. We may suspend or terminate access immediately for breach of these Terms, non-payment, or where required by law or a regulator. Upon termination, your right to access the Service ceases; provisions that by their nature should survive (e.g. Sections 9–13) will survive.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via the dashboard or email at least [14] days before taking effect. Continued use of the Service after changes take effect constitutes acceptance.

16. Governing Law & Disputes

[Placeholder — set governing law and dispute resolution mechanism, e.g. courts of England and Wales, or arbitration, based on where EKEDOS LTD. is incorporated and where customers are based.]

17. Contact

Questions about these Terms: [legal@ekedos.example]
EKEDOS LTD. — [registered address] — [company registration number]